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Concierge 8:30am-5pm FT

Job Description
Job Title: Concierge/Receptionist
Reports to: Marketing Director
Location: Mission Oaks Assisted Living, Oxford FL
Status: Non-exempt
SUMMARY
Provides community relations to those entering the building and calling in. Maintains professionalism, following company policy and procedure, including handling media. Ensures residents are treated with respect and dignity.
DUTIES AND RESPONSIBILITIES
Responsible for providing guest relations, answering phones and greeting visitors, vendors, family members, etc. upon entrance to the community.
Provides tours when needed
Maintain sign in logs
Assist and distribute mail
Maintain clean and tidy entrance area
Clerical duties, filing, copying and other duties as assigned.
Complies with privacy required by Mission Oaks Senior Living or state regulator agencies
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
High school diploma preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in Microsoft Windows environment.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively communicate in English and understand and follow written and oral instructions.
MATHEMATICAL SKILLS
Ability to add, subtract multiply and divide
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have a valid driver license and access to a private vehicle for business use.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hand to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel and crouch. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to blood borne pathogens. The employee is occasionally exposed to fumes and toxic caustic chemical. The environment is characteristic of a facility in which healthcare is provided to the frail elderly. The noise level is usually moderate. Maybe required to travel for group settings.
Condition of Employment and/or Continued Employment
It is the policy of the Company to maintain a drug-free workplace as a condition of employment and/or continued employment. All employees and job applicants must abide by the terms of this policy.



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