General Manager

Job Description

When asked what working at Wawa is like, many associates use words like "special" and say it's like a family; we agree! We're looking for experienced General Managers to help us lead our retail sales and operations teams. As a General Manager, you will be responsible for the management of the entire assigned store. Your leadership experience in a fast-paced retail food service or fuel environment will ensure your success in this dynamic management role.

Note: For Fastest response, please visit WawaCareer.com to view and post to General Manager positions closest to your geography.


  • Ensuring a pleasant shopping experience for all customers; responding to customer complaints or inquiries; soliciting customer feedback, input, and information through various communication vehicles

  • Managing all matters relating to associates and the store team, including recruiting, hiring, training, coaching, associate engagement, and performance management

  • Ensuring execution of established safety, security, quality, and store operations policies, procedures, practices, and programs

  • Analyzing results and trends, and preparing action plans to leverage the store's strengths; addressing areas of opportunity while ensuring the execution of all plans

  • Ensuring future growth by executing a defined strategy to deliver the long range plan

  • Planning and preparing work schedules and coordinating daily assignments and activities of associates to meet the needs of the business

  • Ensuring profitability of the retail store operations


To qualify for the General Manager, you must be at least 18 years old and have strong interpersonal and effective communication skills while being customer-service-oriented.

Additional requirements of the General Manager include:

  • Bachelor's Degree in Business or related discipline preferred

  • Leadership experience in a fast-paced retail food service or fuel environment

  • Availability to work all shifts, weekends, and holidays, based on business needs

Company Description
Wawa is your all day, every day stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. In July of 2015, Wawa was named America's Most Beloved Convenience Store by a Market Force study. A privately held company, Wawa has more than 750 convenience retail stores located in PA, NJ, DE, MD, VA and is quickly expanding it's 142 locations in Florida. Our stores offer a large fresh food service selection, including Wawa brands such as built-to-order Hoagies, freshly-brewed coffee, hot breakfast sandwiches, built-to-order Specialty Beverages, and an assortment of soups, sides and snacks.

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