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General Manager

Job Description

When asked what working at Wawa is like, many associates use words like "special" and say it's like a family; we agree! We're looking for experienced General Managers to help us lead our retail sales and operations teams. As a General Manager, you will be responsible for the management of the entire assigned store. Your leadership experience in a fast-paced retail food service or fuel environment will ensure your success in this dynamic management role.


Note: For Fastest response, please visit WawaCareer.com to view and post to General Manager positions closest to your geography.


JOB RESPONSIBILITIES:



  • Ensuring a pleasant shopping experience for all customers; responding to customer complaints or inquiries; soliciting customer feedback, input, and information through various communication vehicles

  • Managing all matters relating to associates and the store team, including recruiting, hiring, training, coaching, associate engagement, and performance management

  • Ensuring execution of established safety, security, quality, and store operations policies, procedures, practices, and programs

  • Analyzing results and trends, and preparing action plans to leverage the store's strengths; addressing areas of opportunity while ensuring the execution of all plans

  • Ensuring future growth by executing a defined strategy to deliver the long range plan

  • Planning and preparing work schedules and coordinating daily assignments and activities of associates to meet the needs of the business

  • Ensuring profitability of the retail store operations


JOB REQUIREMENTS:


To qualify for the General Manager, you must be at least 18 years old and have strong interpersonal and effective communication skills while being customer-service-oriented.


Additional requirements of the General Manager include:



  • Bachelor's Degree in Business or related discipline preferred

  • Leadership experience in a fast-paced retail food service or fuel environment

  • Availability to work all shifts, weekends, and holidays, based on business needs



Company Description
Wawa is your all day, every day stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. In July of 2015, Wawa was named America's Most Beloved Convenience Store by a Market Force study. A privately held company, Wawa has more than 750 convenience retail stores located in PA, NJ, DE, MD, VA and is quickly expanding it's 142 locations in Florida. Our stores offer a large fresh food service selection, including Wawa brands such as built-to-order Hoagies, freshly-brewed coffee, hot breakfast sandwiches, built-to-order Specialty Beverages, and an assortment of soups, sides and snacks.



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